Vol. 8 (2014): European Journal of Tourism Research

Published: 2014-10-01

Research papers

Cooperative core competencies in tourism: Combining resource-based and relational approaches in destination governance

Harald Pechlaner, Monika Bachinger, Michael Volgger, Elisabeth Anzengruber-Fischer

5 - 19
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Guests’ perceptions of hotels’ (un)fair treatment of staff: their impact on service recovery

Pablo Zoghbi-Manrique-de-Lara, Miguel A. Suárez-Acosta, José M. Arias-Febles

20 - 34
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A review of destination image studies from 2008 to 2012

Bình Nghiêm-Phú

35 - 65
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Testing the relationship between product innovation and process innovation. A comparative analysis of tourism and manufacturing sectors

Manuel Guisado-González, Manuel Guisado-Tato, Maria del Mar Rodríguez-Domínguez

66 - 82
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From sun and sea tourism to cultural tourism – the case of Split-Dalmatia county

Renata Tomljenović, Ivo Kunst

83 - 98
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The perception of tourism product quality and tourist satisfaction: the case of polish tourists visiting Bulgaria

Maria Johann, Lina Anastassova

99-114
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Quality assessment in the Italian mountain huts

Stefano Duglio, Riccardo Beltramo

115 - 142
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Research notes

Revisiting the role of incoming tour operators (ITOs): initial findings from Eastern Norway

Xiang Ying Mei

148 - 156
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Doctoral dissertation summaries

Book reviews

Rakić, T. and Lester, J.-A. (Eds.) (2013). Travel, Tourism and Art. Surrey: Ashgate Publishing Ltd., ISBN: 9781472410399, pp xiii+ 240

Libo Yan

170 - 172
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Duncan, T., Cohen, S. A. & Thulemark, M. (eds) (2013). Lifestyle mobilities. Ashgate. ISBN: 978-1-4094-5371-0, 280 pp.

Svitlana Iarmolenko

173 - 175
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