The first chatbot of a tourism/hospitality journal: Editor’s impressions

Authors

  • Stanislav Ivanov Professor and Vice Rector (Research), Varna University of Management, 13A Oborishte str., 9000 Varna, Bulgaria. Editor-in-chief, European Journal of Tourism Research. Tel: +359 52 300 680. Web: http://www.stanislavivanov.com; E-mail: stanislav.ivanov@vumk.eu

Keywords:

chatbot, social media, communications with authors, academic journal

Abstract

The first chatbot of an academic journal in the field of tourism and hospitality was launched in 2017. This editorial presents the structure of the chatbot of the European Journal of Tourism Research, reflects on Editor’s experience in developing and using the chatbot, and provides practical recommendations to editors and publishers who may wish to adopt chatbots for social media communications.

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Published

2020-03-01

How to Cite

Ivanov, S. (2020). The first chatbot of a tourism/hospitality journal: Editor’s impressions. European Journal of Tourism Research, 24, 2401. Retrieved from https://ejtr.vumk.eu/index.php/about/article/view/403

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