Lisch, R. (2014). Measuring Service Performance. Practical Research for better quality. Gower Publishing Ltd., England. ISBN 9781472411921 (e-book). 213 pp.

Authors

  • Maya Ivanova PhD, Lecturer at Tourism and Hospitality Department, International University College, Bulgaria, email: maya.ivanova@vumk.eu

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Published

2015-03-01

How to Cite

Ivanova, M. (2015). Lisch, R. (2014). Measuring Service Performance. Practical Research for better quality. Gower Publishing Ltd., England. ISBN 9781472411921 (e-book). 213 pp. European Journal of Tourism Research, 9, 150–151. Retrieved from https://ejtr.vumk.eu/index.php/about/article/view/173