Khetjenkarn, Siriporn, and Charoenchai Agmapisarn. “The Effects of Emotional Labour on the Outcomes of the Job and the Organization: Do the Differences in Age and the manager’s Emotional Intelligence Have Any Impact in the Hotel Business?”. European Journal of Tourism Research 25 (May 1, 2020): 2504. Accessed August 11, 2020. https://ejtr.vumk.eu/index.php/about/article/view/419.