Kaurav, R. “Assessing Impact of Internal Marketing on Business Performance: Supervisors: Dr. Monika Prakash, PhD, Associate Professor, Indian Institute of Tourism and Travel Management, Gwalior, India and Prof. S.K.Singh, PhD, Jiwaji University, Gwlior, India Institution Awarding the Ph. D. Degree: Jiwaji University, Gwalior, India Date of Defence: 17th January 2014”. European Journal of Tourism Research, vol. 10, July 2015, pp. 136-9, https://ejtr.vumk.eu/index.php/about/article/view/185.