ALI, F.; HUSSAIN, K.; OMAR, R. Diagnosing customers experience, emotions and satisfaction in Malaysian resort hotels. European Journal of Tourism Research, [S. l.], v. 12, p. 25–40, 2016. DOI: 10.54055/ejtr.v12i.211. Disponível em: https://ejtr.vumk.eu/index.php/about/article/view/211. Acesso em: 10 oct. 2026.