SKAALSVIK, H.; JOHANNESSEN, J.-A. Service development: Modelling influencing factors by employing the Norwegian Coastal Voyage (Hurtigruten) as a case. European Journal of Tourism Research, [S. l.], v. 6, n. 1, p. 53–73, 2013. DOI: 10.54055/ejtr.v6i1.116. Disponível em: https://ejtr.vumk.eu/index.php/about/article/view/116. Acesso em: 16 oct. 2026.