Analysis of the effects of service quality on customer satisfaction toward sustainable development of tourism in Kosovo

Authors

  • Alban Fejza UBT - University for Business and Technology, Prishtina, Kosovo. Email: alban.fejza@ubt-uni.net ; Supervisor: Prof. Dr. Katerina Angeleska-Najdeska ; Institution awarding the Ph. D. Degree: Faculty of Tourism and Hospitality, Ohrid - University of St. Kliment ; Ohridski, Bitola, North Macedonia

DOI:

https://doi.org/10.54055/ejtr.v37i.3107

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Published

2024-04-12

How to Cite

Fejza, A. (2024). Analysis of the effects of service quality on customer satisfaction toward sustainable development of tourism in Kosovo. European Journal of Tourism Research, 37, 3713. https://doi.org/10.54055/ejtr.v37i.3107

Issue

Section

Doctoral dissertation summaries