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Cooperative core competencies in tourism:
Combining resource-based and relational approaches in destination governance

Harald Pechlaner 1*, Monika Bachinger2, Michael Volgger3 and Elisabeth Anzengruber-Fischer4

Received: 09/06/2013 Accepted: 11/12/2013

 

1 Catholic University of Eichstaett-Ingolstadt, Chair in Tourism, Pater-Philipp-Jeningen-Platz 2, 85071 Eichstaett, Germany, Phone: +49 8421 93 1185, Fax: +49 8421 93 2185, Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
2 Catholic University of Eichstaett-Ingolstadt, Chair in Tourism, Pater-Philipp-Jeningen-Platz 2, 85071 Eichstaett, Germany, Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
3 European Academy Bozen/Bolzano, Institute for Regional Development and Location Management, Viale Druso 1, 39100 Bozen/Bolzano, Italy, Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
4 Consultant for Brand and Destination Management, Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
* Corresponding author

Abstract

Community-based tourist destinations can be understood as networks of tourism service providers, which need to combine their resources and competencies to generate the overall holiday experience. Building on strategic management theories, the study aims at exploring the relationship between the destinations management’s reflexive capabilities and the cooperative core competencies of a tourist destination. By means of reflexive capabilities, destination management is suggested to be able to induce a high level of network quality, which in turn may be a pre-condition for the interlacing of the service providers’ competencies and resources, i.e. for the development of cooperative core competencies. Based on a quantitative survey in Bavaria, the results support these assumptions and indicate that reflexive capabilities may promote the development of cooperative core competencies in tourist destinations. The paper advances tourism literature by introducing, operationalizing and testing the idea of cooperative core competencies in the context of tourist destinations.

 

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Keywords: destination management; destination governance; networks; cooperative core competencies; reflexive management capabilities


Citation: Pechlaner, H., M. Bachinger, M. Volgger, E. Anzengruber-Fischer (2014). Cooperative core competencies in tourism: Combining resource-based and relational approaches in destination governance. European Journal of Tourism Research 8, pp. 5-19

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European Journal of Тourism Research