Improving Service Effectiveness in the High-Class Hotels
in Varna (Bulgaria)

Georgina Lukanova1

Received: 14/01/2013

1 Department of Economics and the Organization of Tourism, University of Economics Varna, 77 Kniaz Boris I. Blvd., 9002 Varna, Bulgaria; tel: +359 52 660 434; e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
SupervisorAssoc. Prof. Tanya Dabeva, PhD
Institution awarding the Ph. D. Degree: University of Economics-Varna, Bulgaria

Date of defence: 19th October 2012

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Citation: Lukanova, G. (2013). Improving service effectiveness in the high-class hotels in Varna (Bulgaria). Doctoral dissertation summary. European Journal of Tourism Research 6(1), 88-91.