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The influence of airport security procedures
on the intention to re-travel

Saad Al-Saad1* , Abdelkader Ababneh2 and Mohammad M. Alazaizeh3

   
Received: 06/12/2018 Accepted: 10/04/2019
        
1Associate Professor, Department of Travel and Tourism, Yarmouk University, Irbid 21163, Jordan Tel. (+962) 2 7211111 Ex. 2267. Mobile: (+962) 791537701, Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
2Associate Professor, Department of Travel and Tourism, Yarmouk University, Irbid 21163, Jordan Tel. (+962) 2 7211111 Ex. 2287. Mobile: (+962) 776424670, Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
3Assistant Professor, Department of Tourism Management, The University of Jordan, Aqaba 77110, Jordan, Tel. (+962) 3 2090450 Ex. 35133. Mobile: (+962) 791453155, Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
*Corresponding author
    
Coordinating editor: Martina González-Gallarza Granizo
   
Abstract
  
The purpose of this research is to examine empirically the relationships between, on the one side, awareness, feeling of comfort, of Jordanian international travellers towards airport security procedures, and on the other, their intention to re-travel. Three levels of airport security procedures were examined: standard, elevated and racial profiling/human treatment independently in one single model. A quantitative survey based on a convenience sample was conducted in Jordan. Confirmatory factor analysis and multiple regression analysis have been conducted to test the research hypotheses. The findings revealed that travellers' awareness and feeling of comfort toward standard and elevated procedures positively influence their intention to re-travel. Whenever the awareness and feeling of comfort decreased, travellers intend to re-travel less through airports. It was also found that travellers' awareness and feeling of comfort toward racial profiling do not influence their intention to re-travel. Suggested recommendations and policy implications for airport security procedures and airports administrations are discussed.
 
Keywords: Terrorism, Airport Security, Air Passengers, Intention to Re-travel, Jordan.
 
Citation: Al-Saad, S., A. Ababneh and M. Alazaizeh (2019) The influence of airport security
procedures on the intention to re-travel. European Journal of Tourism Research 23, pp. 127-141
  
 
European Journal of Тourism Research